BirdiePro

SMS program

How messaging works

How students — and the parents or guardians of minor students — join a golf pro's text program through Birdie Pro, and how to opt out anytime.

Birdie Pro lets an independent golf teaching professional ("your pro") handle lesson booking, confirmations, reminders, and follow-ups with you over text message. Messages are sent from your pro's number, by an AI assistant working on your pro's behalf. This page explains how you start receiving those texts and how to stop.

How you join

You begin receiving messages in one of two ways:

  • You text your pro's number to ask about or book a lesson; or
  • Your pro adds you using contact information you have given them, with your permission.

What you'll be asked

Before the assistant sends you lesson messages, you'll be asked to confirm that you agree to receive texts from your pro through Birdie Pro. Your consent — along with when and how you gave it — is recorded. You are never signed up silently, and there is no charge from Birdie Pro to join.

If the student is under 18

Birdie Pro is built to talk with a consenting adult about a young student — not with the child.

  • Under 18: a parent or legal guardian is signed up and is the person who receives the lesson texts.
  • Under 13: only a parent or guardian is ever messaged, after verifiable parental consent. The platform does not text a child under 13 directly, and does not collect a child's own phone number.
  • Ages 13–17: messages go to the parent or guardian by default. A teen receives messages directly only if a parent or guardian has authorized it and the teen has consented on their own number.

What you'll receive

After you join, you may receive texts for:

  • lesson booking and scheduling;
  • lesson confirmations;
  • lesson reminders;
  • follow-ups after a lesson; and
  • customer-care messages.

You will not receive unrelated marketing from Birdie Pro.

Opting out and getting help

You're always in control

Reply STOP at any time to cancel. You'll get one confirmation and then no further messages. Reply HELP, or email hello@birdiepro.ai, for help. If you opted out and want back in, text your pro again or ask them to re-add you with your consent.

Frequency and rates

Message frequency varies based on your lessons, scheduling, and interactions with your pro. Message and data rates may apply, depending on your mobile carrier and plan. Mobile carriers are not liable for delayed or undelivered messages.

Privacy & provider

We handle your information as described in our Privacy Policy, and your mobile information and SMS consent are never shared with third parties for their own marketing. The full SMS program terms are in Part B of our Terms of Service. The program complies with the Telephone Consumer Protection Act (TCPA), the CTIA Messaging Principles & Best Practices, and A2P 10DLC requirements. Messages are delivered through Twilio, our messaging provider.